The 3 T’s That Must Come Before Technology

The world we live in today is no doubt full of change infused with innovation and new technologies but for many, this is overwhelming or leads to repetitive failures across their business organization. I believe technology isn’t scary, change is often presented in the wrong way and go about implementing our version of success in a way the puts too much emphasis on the technology and not enough on the people, the mindset or the need to create a scalable process.

On this episode, I break down my four T’s for successful change and the order of the T’s is most important. I believe 2018 will be the year that businesses who are doing great things and value the great employees and the customer experience we’ll shine especially those built on the foundation of trust, training, transparency, and technology.

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